AbileneRecruiter Since 2001
the smart solution for Abilene jobs

Senior Director of Operations

Company: VirtualVocations
Location: Abilene
Posted on: April 1, 2025

Job Description:

A company is looking for a Senior Director, Platform Operations & Capabilities.
Key Responsibilities

Chart a strategic capabilities roadmap for telephony, agent support, and operational excellence initiatives
Lead the implementation and operation of new technology solutions to drive efficiencies and improve sales outcomes
Monitor team performance through KPIs and document program implementation stages in a centralized playbook

Required Qualifications

Bachelor's degree required
10+ years leading scaled call center operations or capabilities teams
4+ years implementing complex telephony systems or CRM platforms
2+ years of project implementation or project management experience

Keywords: VirtualVocations, Abilene , Senior Director of Operations, Executive , Abilene, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Abilene RSS job feeds