IT Helpdesk Support Specialist
Company: VirtualVocations
Location: Abilene
Posted on: March 28, 2025
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Job Description:
A company is looking for an IT Helpdesk Support
Specialist-Contract (Remote).
Key Responsibilities
Provide front line technical support to end-users through various
communication channels
Diagnose and resolve hardware, software, and network issues while
maintaining accurate records in the ticketing system
Assist with user account management and provide training on IT
systems and applications
Required Qualifications
Experience with Microsoft 365 administration
Familiarity with Windows and Mac operating systems
Knowledge of networking fundamentals and security best
practices
Experience with user account management (e.g., Active Directory,
Google Workspace)
Prior experience in an IT Helpdesk or technical support role is a
plus
Keywords: VirtualVocations, Abilene , IT Helpdesk Support Specialist, Other , Abilene, Texas
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